1What is LensCraft Vision?
LensCraft Vision is a specialized online glasses and eyewear store, offering high-quality prescription glasses, sunglasses, blue-light lenses, and accessories. As a sub-merchant of Fidelity Tech, we focus on reliable service, secure payments, and nationwide delivery.
2What kind of products do you offer?
We offer: Prescription eyeglasses Sunglasses for men and women Blue-light blocking glasses Frames and lenses in various designs Eyewear accessories Each product is carefully selected to provide style, comfort, and durability.
3How can I place an order?
Visit lenscraftvision.store . Browse products and add your desired item to the cart. Proceed to checkout, fill in shipping details, and select your payment method. Confirm your order. You will receive an order confirmation by email or SMS once your purchase is complete.
4What payment methods do you accept?
EasyPaisa JazzCash Cash on Delivery (COD)
5How long does shipping take?
Standard delivery time is: Major cities: 3–5 business days Remote areas: 5–7 business days
6Do you deliver across Pakistan?
Yes, we deliver nationwide through trusted courier partners.
7How can I track my order?
Once shipped, you’ll receive a tracking number via SMS or email. Use this to track your parcel on the courier’s website.
8What if I receive a damaged or wrong product?
If your product is damaged, defective, or incorrect, contact us immediately at info@lenscraftvision.store . Provide photos of the product, and we will arrange a replacement or refund after verification.
9Can I return or exchange my glasses?
Yes. We accept returns and exchanges within 7 days of receiving your order, provided the item is unused, in original packaging, and in resellable condition.
10How can I contact customer support?
Email: info@lenscraftvision.store Website: lenscraftvision.store Support Hours: Monday–Saturday, 10:00 AM to 7:00 PM